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                                Customer Centric Team Building

                                Customer Centric Team Building Is a core cultural norm in any organization seeking client satisfaction as a key indicator of success.

                                Project Description:

                                AMS was called upon to build a survey, gap analysis, and benchmarked data base to identify areas of improvement across the provision of the firms service profile.

                                Client:

                                The client is a global provider of mission critical communication systems for a variety of industries.

                                Challenge:

                                The organization needed improvement in team building and customer focus.

                                Solution:

                                AMS consultants provided a team building workshop and is currently working with the organization to provide one on one coaching for its sales managers.

                                Benefits:

                                This training resulted in improved employee morale and created a better understanding of customer focus, thus driving sales throughout the western region.

                                Customize your Consulting Experience:

                                • Leverage executive level practitioners
                                • Benefit from benchmark research
                                • Gain insight from cross-industry experience
                                • Measure results via our project based engagement process
                                • Collaborate within our teach/learn/apply approach

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