Customer Centric Team Building
Customer Centric Team Building Is a core cultural norm in any organization seeking client satisfaction as a key indicator of success.
AMS was called upon to build a survey, gap analysis, and benchmarked data base to identify areas of improvement across the provision of the firms service profile.
The client is a global provider of mission critical communication systems for a variety of industries.
The organization needed improvement in team building and customer focus.
AMS consultants provided a team building workshop and is currently working with the organization to provide one on one coaching for its sales managers.
This training resulted in improved employee morale and created a better understanding of customer focus, thus driving sales throughout the western region.
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